Frequently Asked Questions

How do I place an order?

Simply place orders from our website, just add to cart and checkout or send us a direct message. Our team will get back to you as soon as possible to confirm your order.

How long does delivery take?

Deliveries  typically take 15–20 days, as we directly import the product to ensure best quality .

Are TeckzyBD's products genuine and good quality?

All our products are sourced from verified suppliers and go through a quality check before being shipped. If you have any questions about a specific product's quality, feel free to ask us before ordering.

What is the delivery charge?

  • Inside Dhaka: 80 Taka
  • Outside Dhaka: 130 Taka

Is advance payment required?

Yes, payment is required after order confirmation before we process and ship your item.

Can I return or exchange a product?

TeckzyBD only accepts returns or exchanges for defective products. If you receive a damaged or faulty item, please contact us we will replace the product immediately

 

Can I return a product if I don't like the color or design?

Unfortunately, we do not accept returns based on personal preference. We recommend confirming the model, color, and design before placing your order.

How can I contact TeckzyBD?

You can reach us directly through our Facebook page or Instagram. We typically respond quickly during business hours.