Terms & Conditions

By accessing or purchasing from the TEKZY website (“Site”), you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

TEKZY sells mobile covers and accessories in Bangladesh.
By using our website, you confirm that you are at least 18 years old or using the site under parental guidance.

2. Product Information

We aim to display product images and details as accurately as possible.
However, colors on screens may vary slightly depending on devices.

3. Pricing & Payment

  • Prices are listed in Bangladeshi Taka (BDT).

  • We reserve the right to update prices at any time.

  • Payments may be made via Cash on Delivery, mobile banking, or online payment gateways (when available).

  • Placing an order does not guarantee acceptance; we may cancel or modify orders if necessary.

4. Shipping & Delivery

  • Delivery times vary by location.

  • Delays may occur due to courier factors or uncontrollable circumstances.

  • Delivery charges will be shown during checkout.

5. Return & Replacement Policy

We offer replacement for:

  • Wrong product received

  • Defective item

  • Damaged item upon delivery

To request a replacement:

  • Contact us within 48 hours of receiving the product

  • Provide photos/video proof

  • Product must be unused and in original packaging

We do not accept returns for:

  • Change of mind

  • Already used or damaged items by customer

6. Intellectual Property

All content on the website—including logos, product images, text, graphics, and layout—is the property of TEKZY.
Unauthorized use, copying, or reproduction is strictly prohibited.

7. User Conduct

You agree not to:

  • Misuse the website

  • Attempt to compromise security

  • Copy or resell website content

  • Use the platform for unlawful activities

8. Limitation of Liability

TEKZY is not responsible for:

  • Any indirect or incidental damages

  • Loss from delayed delivery

  • Issues caused by third-party services or courier partners

Your use of the website is at your own risk.

9. Changes to Terms

We may revise these Terms & Conditions at any time. Continued use of the website means you accept the changes.

10. Contact Us

For any questions:
TEKZY Customer Support
Email: tekzy.bd@gmail.com